Frequently Asked Questions

Are you licenced in the state of New Jersey?

Yes. This is a requirement in order for us to operate in the state of New Jersey.

Are the caregivers monitored or supervised?

We initially visit you at home to determine your needs. Prior to our return visit we select a caregiver to suit the care recipient’s specific needs. Once the caregiver is placed in your home, we stay in close contact. We then continually monitor relationships by making weekly telephone contact and periodic home visits as needed.

Do you provide any other services?

We can provide just about any non-medical service. If we do not directly provide a service you desire, we’ll help you to find someone who does.

What if we are not happy with our caregiver?

Just call us. We will provide a new caregiver. Agencies can charge a fee for such changes. . . we do not. We monitor our caregiver/client relationships. In most cases we would detect potential conflicts and resolve them before your call.

Would’it be better to find a caregiver on my own?

We offer our caregivers long-term, stable employment without the hassles of constantly seeking work opportunities. We offer you the benefits of screened and qualified caregivers backed by our company. Additionally, Professional Home Services handles any unexpected caregiver problems that may arise. You never have to deal with the burden of finding substitutes or scheduling conflicts.

What do your services cost?

Our rates are the most affordable. Hourly rates vary based on the level of service provided and caregiver qualifications that meet your specific needs. We believe that ‘flat rates’ do not work for everyone. Please call us and we will determine the best rate for your particular needs. We also offer a free in-home consultation to discuss our services and rates.